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“A decision in line with Lindström’s values is rarely a wrong decision”

Juha Laurio

Lindström’s operation is guided by its values of profitable growth, long-term customer relationships, responsibility as well as enthusiasm and the joy of learning.

Lindström aims at long-term development of operations as well as the creation of long-term partnerships. Lindström’s decision-making is not guided by growth alone since the objective is to make sustainable solutions that ensure profitable growth.

The impact of the values also shows in business expansion decisions. Business operations are not launched in a country until the personnel and partners whose operations meet the company values and ethical instructions are sourced locally.

The values and their manifestation in daily work are regularly analysed: the values are part of the annual performance appraisal discussions.



Profitable growth

Lindström’s operations are cost-conscious and cost efficient – this guarantees profitable growth. Different projects are prioritized by management according to the overall benefit to the company. Every project must support Lindström’s vision. Decisions are made on a long-term basis, and resources are allocated for supporting growth.



Long term customer relationships

Genuine partnership requires mutual confidence, continuous development of operations and mutual benefit in business. Lindström listens to its customers, anticipates the customer’s needs and offers competitive services. We react immediately, without thought, to customer demands.



Lindström takes into account the financial, social and environmental influences of its operations. Lindström operates fairly, observes laws and regulations and respects local cultures. As an employer, Lindström is fair and responsible. We require that our suppliers and partners adhere to the same principles.


Enthusiasm and the joy of learning

Good leadership and management, encouraging feedback and training ensure continuous development of Lindström and its personnel. Open, interactive communication generates a good atmosphere for innovations and promotes successful implementation.